What if I forgot my ID and Password to log in?

If you forget it, you need to contact the support.

I cannot answer precisely because you didn’t tell me the name of the broker that you use.

What is sure is that you need to ask your ID and Password to the support.

When you had registered, you might get the E-mail which is written your ID and Password from your broker. If you find, you have to check it.

If you can see the site in English, mostly you can access there with the Japanese language as well.

Some broker does not accept the telephone support.

In that case, you have to send an E-mail.

If you have your E-mail address or identification card to identify yourself while you opened the account. They might tell or re-issue you your Password and ID again.

Depended on each broker, the names might be different.

You can find the E-mail form or phone number in support and contact. Let’s search it.

Again, it is depended on each broker so that I can say it generally at the end.

For example, In the 24 option, which offers sufficient support, they are welcome of E-mail, phone, and live-chat, even with English.

High-Low Australia also accepts the contact with E-mail in English.

You need to take a memo to remember your ID and Password.

If you use the same ID and Password on any sites, it is dangerous.

You are better to take a memo firmly.